This white paper focuses on audio podcasts, and how organizations are using them to fulfill their missions. We also look at some inexpensive recording and editing options, with an overview of the technical production of podcasts. Syndication will be touched on only briefly (for more information on syndication, reference our RSS white paper). Download

This white paper explores different criteria and backup solutions to explore when determining the best system to use to backup your organization's critical data and files. Download

In this white paper we provide strategies on how organizations can use the web to recruit and engage volunteers online, and how to nurture relationships with volunteers who serve the organization virtually. Download

This white paper introduces several technologies used for Remote Access Services. Selecting the appropriate services can greatly enhance the working environment for organizations, support a highly mobile workforce, and improve how organizations fulfill their aims. Download

This white paper provides a basic overview of the process organizations would use to select a software solution (e.g. constituent relationship management systems, fundraising systems, or association management systems), an outline of the process for a software selection project, and a summary of key concepts. Download

In this white paper we explore a wide variety of solutions for placing maps on an organization's website. This white paper provides a survey of available, and affordable and/or free mapping tools, and some uses for them. Download

In this white paper, we examine the potential use of RSS (Real Simple Syndication) feeds for nonprofit organizations along with a couple of case studies. We also provide an overview of what an RSS feed is and their uses. Download

This paper describes various types of VoIP (Voice over Internet Protocol) phone solutions and factors to consider when evaluating if a VoIP solution is right for your office. Download

Searching for information on website accessibility can be a confusing and frustrating.  Answers to even the most basic questions often seem incomplete, exaggerated, even misleading. Proponents of website accessibility tend to overstate its benefits to be the panacea of all your website woes, while accessibility naysayers urge abandoning accessibility altogether. This white paper is an attempt to provide a balanced look at accessibility, and to help non-profits decide how it fits in with their priorities. Download